Here’s a question I asked myself as I headed home today, and I think you might like to ask yourself the same question…..
How kind was I today?
I often hear stories of unkindness. Patients tell me about their experiences of not being heard, of being judged or dismissed, of, frankly, being treated unkindly, by health care professionals. But today one of our inpatients really made me think more deeply about it as she itemised for me the acts of kindness which she had experienced from individual after individual during her stay in our hospital this week. She said she didn’t know such a place existed. I was delighted to hear such encouraging feedback, and, yet, surely the “norm” in healthcare should be kindness?
That got me wondering…..what if every doctor, every nurse, every day asked themselves “How kind was I today?”
(And don’t give me the “cruel to be kind” thing – being cruel is cruel, you have to be kind to be kind!)
Maybe talking about the need for empathy and compassion is too hard for some professionals to hear, but surely everyone can relate to kindness.
Let’s increase the kindness quotient!




