What if we built a health care system starting by ensuring that every patient gets enough time with the doctor, nurse or therapist for them to be seen, heard and treated as an individual?
Jacques Lacan said that the greatest gift we can give someone is to listen fully without judgement or interpretation.
What if we gave that gift to every patient, every time?
Also, so that every time a patient met a doctor, nurse or therapist, they didn’t have to start to tell their story all over again, but rather, the story could be deepened and extended enabling understanding to increase and a relationship to be built, what if we also built a health care system based around continuity of care?
If we started from there, what might that lead to…..?
Individualised care, enough time with every patient, continuity of care…..what would you add next?